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The Portly Whale

House Rules and FAQ's

We would be delighted to host you at The Portly Whale in North Topsail beach, North Carolina! Please take the time to review the following frequently asked questions and house rules before booking. A copy of these rules is also located inside Pass the Salt. 

We offer Saturday to Saturday, 7 night weekly rentals (you must check-in and out on a Saturday) from April - October.

There is a 3 night minimum November - March.

Check-In & Check-Out

Check-in is at 4:00pm

Check-out is at 10:00am

Our cleaning crew thanks you for your timeliness, as do the guests checking in after your departure. Please remove all trash, food and drink from the house. Please remove all beach chairs and toys from the decks and boardwalk. Please make sure all dishes are clean and put away, or are being cleaned (dishwasher) upon departure. We understand life happens - please notify us or the property manager if anything is accidentally broken during your stay - we need to know if we need to replace or repair anything for the next guest. Thank you!

A signed rental agreement (outlines rules in detail) and valid ID are required for all reservations.

This is a non-smoking, non-vaping property.

Guest pets are not permitted.

Events are not permitted on the property.

Parking is provided for a maximum of five (5) vehicles. No additional parking is available - street parking is srictly prohibited by the Town of North Topsail Beach.

Our property manager stocks the home with a starter supply of essentials, including paper products, trash bags and coffee items intended to get you thru a day or two. These amenities are not supplied for your entire stay.

Our Cancellation Policy overrides the limited option provided by VRBO, and is in accordance with NCVRA 42A-36, and Article 36A of Chapter 14 or Article 1 of Chapter 166A of the General Statutes of North Carolina, and is included on our rental agreement.

Should Guest have to cancel for any reason, the Guest must notify the Owner or Property Manager immediately in writing via email. Guest acknowledges that cancellation by the Guest does not relieve the Guest from the specific terms of the Agreement. However, the Owner will make every effort to re-rent the Property for the specified period. If the Property is re-rented for the specified period, advanced rent payments will be refunded to the Guest less any discounts/expenses required to re-rent and less the Travel Insurance Premium.

Property Address

339 Goldsboro Lane

North Topsail Beach, NC 28460

Access

Keyless entry code will be provided upon day of check-in shortly before 4:00pm. Please make sure your contact information is current with your booking platform.

 

Wi-Fi

Provided upon check-in

Walk-Thru Upon Arrival

We respectfully request that you take some time to do a walk-thru of the entire home upon arrival. We want you to be happy! Please let us know when you’ve completed your walk-thru, so that we know you’ve arrived safely (we do not use cameras), and also so that you can let us know if anything seems out of order or in need of attention. We understand you may not be able to catch potential concerns immediately upon arrival, but if there is something amiss, it is extremely helpful if you let us know about it as soon as possible. We ask that you contact us via the platform you used to book the reservation. If you are unable to access your booking platform, please call or text the owners directly at:

602-708-8034

512-320-8844 

 

We do have one exterior camera facing the beach walkover with no audio. This camera is intended for weather advisory concerns only, and is not monitored on a regular basis, but is monitored during inclement weather .

Parking

Maximum of 5 passenger cars permitted: there 1 spot in the garage and 4 spots on the driveway. Street parking is strictly prohibited by the Town of North Topsail Beach. Towing is enforced.

 

No Smoking or Vaping

We do not allow smoking or vaping of any substance.
 

Maximum 12 Guests / No Parties

This is a family-friendly home in a family/residential community, and not suitable for large gatherings or parties. Unfortunately, we are unable to accommodate more than 12 people (regardless of age). 

 

No Pets

 

Air Conditioning/Heating

We love the sound of the ocean, too! But… the air handlers will become overworked and stop working altogether if doors and/or windows are left open while the HVAC system is in use. Please (please) take care to close all of the doors and windows when the air handlers are in use.

 

Septic

Please do not flush/dispose of any products other than toilet paper (NO WIPES or feminine products) in the commodes. Please do not pour grease/oil in the toilets or any of the sink/shower drains. Our very sensitive septic system thanks you.

 

Sand & Sun Lotion/Creme

There is an outdoor shower on the ground level at the bottom of the stairs. Kindly rinse the sand and lotion off in the outdoor shower before sitting on the furniture. There is a foot bath (blue or gray plastic bin) next to the hose at the bottom of the stairs outside - it works well to fill it with a couple of inches of fresh water as often as you like to rinse your shoes/feet before entering the house. Please do not apply aerosol (spray) sunscreen inside the house, or sit on indoor furniture with fresh applications, as it can cause damage to flooring and other surfaces. We do provide water-resistant covers for the sectional sofa. 

 

Laundry

Please remove shells and rocks, and other items from pockets and shake the sand out of laundry items (outside) before using the washing machine to avoid malfunction. Please leave the washing machine door raised when not in use to avoid mildew.

Beach Toys/Chairs Storage

Leaving items on the boardwalk leading to the beach is not suggested - do so at your own risk. DO not leave anything on the beach overnight. Feel free to store your beach items in the garage; however, please rinse off the sand using the outdoor shower or with the hose under the stairs before placing items in the garage. We do not guarantee or warrant the condition or availability of any beach items. Many guests kindly leave beach items behind. We do our best to repair or remove items in disrepair at the beginning and end of each season. However, we gratefully rely on the courtesy of our guests to dispose of their own items that are in disrepair or may pose a danger to future guests.

 

Elevator

The elevator is intended for bulky item transport and for those with mobility concerns. Please monitor children carefully. Operating instructions are located inside the elevator. 2nd level access to the elevator is located in the bunk bedroom on. Because this room is likely where children will sleep, we have added safety measures: calling the elevator from the 2nd level requires a key that will be provided upon check-in. 

 

Grill

No charcoal grills. No exceptions. Fire code dictates there are to be no grills on any decks, near siding and/ or under the home. Tenant should not assume grills are present, functional, or permitted. If a grill is present and functional, Tenant assumes full responsibility for any damages to the property resulting from use of a grill. Do not leave grills unattended while in use to prevent fire and/or injury. 

 

We do not warrant or guarantee the condition of any grill found on the Property. We do not provide propane - True Value in Sneads Ferry carries propane tanks. We rely on guests to clean any grill found on the property after each use. 

 

Trash/Recycle

Wednesdays (and Saturdays in summer months)

Please place the bins at the end of the driveway by 7:00 a.m.; please return empty bins to the garage. 

 

As a Courtesy

Accidents happen. We get it, and we really want you to enjoy your stay. But please consider future guests regarding the care of the furnishings and the home itself (unattended children, elevator use, food and drink consumption outside of the kitchen/dining areas, luggage, sand, wet towels, etc.). We are very happy to partner with on of Topsail Island's premier property managers in the offering of our home to guests, since we are remote and cannot be here to assist you. Contact information will be provided upon booking.

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